Delete your account

You can delete your CareBridge account yourself in the app, or ask us to do it for you.

Delete it in the app

CareBridge (for families looking for care): Profile → Privacy and security → Delete Account.
CareBridge Pro (for caregivers): Profile → Help, privacy and security → Privacy and security → Delete Account.
On the website: sign in, open Profile, and choose Delete My Account.

You’ll be asked to confirm with your password. An account can’t be deleted while a booking or a payment is still open; the app tells you what needs to finish first.

What is deleted, and what is kept

We delete your profile, your care recipients and their health information, your uploaded documents and photos, and the messages you sent. Booking and payment records are kept for 7 years, as Ghana’s tax law requires, without your contact details. Deletion is permanent. The full details are in our privacy policy.

Ask us to delete it

If you can’t sign in, fill in this form. We’ll check it’s your account before deleting it, by replying to the email address you give.

Your name

The email address on the account

Phone number on the account (optional)

Which account is it?

Looking for care (CareBridge app)

Caregiver (CareBridge Pro)

Not sure

Anything else we should know (optional)

I understand that deleting my account is permanent and can’t be undone.

Or email management@bcodellc.com from the address on your account.